Zendesk

Zendesk is a leading AI‑first service platform that helps businesses deliver faster, higher‑quality customer and employee support. Its Zendesk Resolution Platform unifies ticketing, live chat, voice, and AI agents across all channels, while AI‑powered tools like Copilot, workforce management, and quality assurance continuously improve resolutions. The suite includes Customer Service, Employee Service, Contact Center, and AI Agents, plus a marketplace of 1,800+ integrations. Zendesk serves a wide range of industries—from startups to finance, healthcare, and government—offering scalable, secure solutions with enterprise‑grade governance. Over 80,000 companies rely on Zendesk to automate inquiries, enhance knowledge bases, and turn service insights into better outcomes.