Response Drafting

By anthropicsAgent skill

Draft professional, empathetic customer-facing responses adapted to the situation, urgency, and channel. Use when responding to customer tickets, escalations, outage notifications, bug reports, feature requests, or any customer-facing communication.

Content & Writing anthropics/knowledge-work-pluginsLibrary synced Nov 6, 2026

npx skills add anthropics/knowledge-work-plugins --skill response-drafting

Installs from the source repository, including any supporting files.

Instructions

Read the source documentation for full instructions.